Contact Us
Hebei Kunda Hoisting Equipment Co.,Ltd
Beijing Office: Rm 1204, No.3 Bldg, Aoyuyingchao, Daxing Dist, Beijing, China.
Tel/Fax: +86-3172603822
M/P: +86-18333026788
E-mail: sales@tkkhoist.com
Factory Address: Zhangcun Industry Zone, Shimenqiao Town, Renqiu City, Hebei Province, China
Tel/Fax: +86-317-2603822
FAQ
Home > FAQTKK FAQ
1. What information should we provide if we want a quotation?
How much is the maximum lifting weight of the hoist?
How high of the lift height?
Fixed type or Trolley type
Power supply: 380V/50Hz/3phase is acceptable or not?
2. Can I get samples to check your quality?
Yes, we can design or produce some samples as you request.
Please pay the freight and sample fee.
3. What is the lead time for mass production?
Usually 30-40 days’ delivery time, but the accurate time depends on the quantity.
4. What is the package?
Carton, or TKK package or negotiation.
Mini Electric Hoists: carton; PA200-800: 2 products in one carton;
Hand Chain Hoists: 1-5 ton for carton; 10 ton> for wood case
Lever Hoists: 0.75-6 ton for carton; 9 ton> for wood case
Electric Wire Rope Hoists and Electric Chain Hoists: wood case
5. What is your payment?
TT, LC, western union, PayPal, etc.
6. Can you offer the aftersales service?
Quality Warranty Certificate, Electric Wire Rope Hoists and Electric Chain Hoists for 3 years, the other products for 1 year, offer the accessories for customers without freight during the Warranty Time.
Operation brochures and maintenance brochures.
Online inquiry and response.
Product Training and Mainterance Index
